Stocx Ai

Data Deletion Request

We respect your right to privacy. Request deletion of your personal data from our systems using any of the methods below.

Important Information

iOS App Users: We do not collect any personal data from our iOS app, so there is no data to delete from the app itself.

Website Users: This process only applies to data collected through our website (newsletter subscriptions, support requests, etc.).

Google Ads: For advertising data collected by Google Ads, please visit Google's Privacy Controls.

How to Request Data Deletion

Email Request

Send us an email with your deletion request

privacy@stocxai.com
Within 48 hours

Online Form

Use the form below to submit your request

Fill out the form on this page
Within 24 hours

Support Ticket

Contact our support team directly

Visit our support page
Within 72 hours

What Data We May Have

Email Address

Until deletion requested

Your email address from newsletter subscriptions

Source: Website newsletter signup

Contact Information

Until deletion requested or 2 years

Name and email from support requests

Source: Support form submissions

Communication History

Until deletion requested or 2 years

Previous support conversations and emails

Source: Support interactions

Deletion Process

1

Request Received

We acknowledge your deletion request within 24 hours

2

Identity Verification

We may ask for verification to protect your privacy

3

Data Removal

We delete your data from all systems within 30 days maximum

4

Confirmation

We send you confirmation once deletion is complete

Data Deletion Request Form
Fill out this form to request deletion of your personal data from our systems.

This should be the email address associated with your account or subscriptions.

What will be deleted:

  • • Email address from newsletter subscriptions
  • • Support request history and contact information
  • • Any other personal data associated with your email

By submitting this form, you confirm that you want to permanently delete your data from our systems.

Frequently Asked Questions

Can I recover my data after deletion?

No, data deletion is permanent and irreversible. Once we confirm deletion, your data cannot be recovered.

How long does the deletion process take?

We typically complete data deletion within 7-14 business days, with a maximum of 30 days as required by law.

What about data from the iOS app?

We don't collect any personal data from our iOS app, so there's nothing to delete. Only Google Ads may have advertising data.

Will I still receive emails after deletion?

No, once your email is deleted from our systems, you will no longer receive any communications from us.